Local Pick UP
1. Place your warehouse order online and select which warehouse location for your local pickup option.
2. Select the date that you would like to pick up your order. Same day pick up is not available now, but you may select any date for next 14 days exclude weekend and public holidays.
3. You will receive a ready to pick up order confirmation from shop@woodbridgebath.com
4. Arrive to the designated warehouse on pickup date, present your pickup documents and ID card to one of our customer service team members and wait at your car.
5. Ordered items will deliver to your car side, check the items, and sign the Goods Receipt if there isn’t any product discrepancy, then you can finish your pickup.

Note:

1.Alternative Pickup person: If you will send someone else to pick up your order, please reply to the confirmation email with the person’s exact name on the Driver License. The pickup person needs to bring his driver license and a copy of the order.
2. Please check the warehouse address and distance, and make sure that you’re able to drive to our warehouse for pickup by yourself before we closed.
3. Refer to warehouse pickup location map for exact pickup location.
4. If you are not able to pick up at selected date, please reply to the confirmation email or email to shop@woodbridgebath.com to request pickup date extension.

Need further assistance? Please send an email to help@woodbridgebath.com

Service Guarantee
Shipping

Standard ground shipping is available in the 48 continental states in USA and to residential and commercial address. Learn More

30 Day Return & Exchange Policy

At WOOBRIDGE bath, we are committed to providing products that perform as promised. If you're not happy with your purchase for any reason, let us know and we'll make it right. Learn More

Expert Customer Service

Our US based customer service and support team is happy to assist with any shipping, sales, product-oriented queries and technical support questions.

Damage Compensation

If you receive a damaged item upon delivery, please contact us immediately and we will make it right by providing you the best option according to your preference: refund, exchange or replacement.

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